How many points on your performance rating scale ?

In this instalment of Reader Question, I deal with a common issue when designing the performance appraisal system. I was asked recently about the number of points you should have on the rating scale for your performance management system. Which number is right ? 3 ? 4 ? 5 ? or even 6 or 7…

Calibration of employee ratings – a rigid rule ?

Year-end is approaching fast, and with it comes the time for performance appraisals, which my friend Clare and I were discussing a few days ago. Clare was recently appointed as HR Business Partner and this year will be her first time to support multiple Business Units through the year-end appraisals process. Our discussion focused mostly…