Short post today. A discussion at a recent team offsite covered the importance of setting goals, but also to have KPIs, metrics or SLAs in place in order to measure the progress toward, or degree of achievement of these goals. You know, the “M” in the classic “SMART” acronym.
This cartoon “It’s impossible to ignore a sexy statistic” from the brilliant site OneFTE.com will remind everyone of the importance of metrics to make employees focus on what is deemed most important for the organisation.
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